Frequently Asked Questions (FAQ)
1. How can I track my order?
After placing your order, you will receive a confirmation email with a tracking link. You can also log into your account to view your order status at any time.
2. What are the delivery times?
For Belgium, please allow 2–4 business days. For international shipments, delivery typically takes 4–7 business days, depending on the destination.
3. Can I return a product?
Yes. You have 14 days from receipt of your order to request a return via your account. Return shipping costs are your responsibility, unless the product is defective.
4. Which payment methods do you accept?
We accept credit cards (Visa, MasterCard), PayPal, and bank transfers. All payments are secured via SSL encryption.